At DYFI BIKE SHED LIMITED, we are committed to delivering your e-bikes and e-scooters safely and on time. Below are the details regarding our shipping process.

1. Processing Time

  • Orders are processed within 5-6 working days from the time of purchase. Please note that this does not include weekends or holidays.
  • Once your order has been processed and shipped, you will receive a confirmation email along with tracking information.

2. Shipping Method

  • All orders are shipped via Royal Mail.
  • Estimated delivery time is 2-3 business days after shipment, depending on your location.

3. Shipping Costs

  • UK Shipping: Standard shipping within the United Kingdom is included in the price of your items.
  • International Shipping: Currently, we only offer shipping within the United Kingdom. If this changes, we will update this policy and notify our customers.

4. Order Tracking

  • Once your order has been shipped, you will receive an email with tracking details to monitor the status of your delivery.

5. Shipping Address

  • Please ensure that the shipping address you provide during checkout is correct. We are not responsible for delayed or undelivered packages due to incorrect addresses provided.
  • If you need to change your shipping address after placing an order, please contact us immediately at . We can attempt to make changes before your order is shipped, but this is not guaranteed.

6. Delivery Issues

  • If you experience any issues with your delivery, including delays or damage, please contact us immediately at . We will work with the shipping provider to resolve the issue as quickly as possible.

7. Shipping Restrictions

  • We currently only ship within the United Kingdom. If you wish to have an item shipped internationally, please contact us for further assistance.

8. Customs and Import Duties

  • If international shipping becomes available, you may be responsible for any customs fees, import duties, or taxes upon arrival in your country. These charges are not included in the price of shipping and are the responsibility of the buyer.

9. Shipping Delays

  • While we strive to meet all delivery timeframes, please note that delivery times may vary depending on external factors such as weather, holidays, or carrier delays. We are not responsible for delays caused by shipping carriers.

10. Customer Service

  • If you have any questions or concerns regarding shipping, please contact us at or call .

Last Updated: April 5, 2026